REFUND POLICY
Refund & Return Policy
Welcome to rapiddryness.com. RAPID DRYNESS LLC aims to ensure every customer has a smooth and confident shopping experience. If something isn’t right with your order, our refund process is designed to be fair and straightforward.
1. Return Eligibility Window
Customers may request a return or refund within 30 days of receiving their order. Requests made after this period may not be accepted. Items must be unused, in original condition, and include all original packaging when possible.
2. Refund Approval Process
Once we receive your return request, our support team will review the case. If approved, you will receive return instructions and next steps. Refunds are only issued after the returned item has been inspected and confirmed.
3. Refund Method & Timing
Approved refunds will be processed back to your original payment method. Processing time may vary depending on your bank or payment provider, but typically takes several business days after approval.
4. Return Shipping Responsibility
Unless the item is defective, damaged, or incorrect, customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure safe delivery of returned items.
5. Return Address (Important)
All approved returns must be sent to the following address:
RAPID DRYNESS LLC
18154 COLIMA RD 4
ROWLAND HEIGHTS, CA 91748
United States
Please do not send items back without prior approval, as unapproved returns may not be processed or refunded.
6. Damaged or Incorrect Items
If you receive a damaged or wrong item, please contact us within 7 days of delivery with photos and order details. We will offer a replacement, exchange, or full refund depending on the situation.
7. Non-Refundable Situations
Refunds may not be granted for items that show signs of misuse, are returned without original condition, or are sent back outside the return window.
8. Contact Support
For any refund or return inquiries, please contact:
Email: [email protected]